Terms of Service

These Terms of Service govern your use of the Formwell website and your purchase of products from us.

By visiting our store, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree, do not use the website or purchase our products.

1. Online Store

Our store is hosted by Shopify, which provides the ecommerce platform used to display and sell our products.

Shopify may process information about your visits and purchases, including information from your interactions with Shopify and other merchants, to provide hosting, checkout, security, analytics, personalization, advertising, and related services.

2. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Product Information

We make reasonable efforts to display product descriptions, specifications, colors, images, pricing, and availability accurately.

Actual colors and appearance may vary depending on lighting, screens, manufacturing updates, and normal production differences. We may correct errors or update product information without prior notice.

4. Health and Safety

Formwell products are intended for general fitness and wellness use. Information on our website is educational and is not medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Read and follow all product instructions before use. Stop using the product if you experience pain, dizziness, unusual discomfort, or other concerning symptoms.

Consult a qualified healthcare professional before use if you are pregnant, recovering from surgery or injury, have an implanted medical device, have an existing medical condition, or are unsure whether vibration exercise is appropriate for you.

5. Orders and Payment

Submitting an order is an offer to purchase. We may accept, decline, limit, or cancel an order for reasons including:

• Product unavailability

• Pricing or listing errors

• Suspected fraud or unauthorized activity

• Shipping restrictions

• Incorrect customer or payment information

If we cancel an order after payment has been collected, we will refund the canceled amount to the original payment method.

Prices are displayed in US dollars unless otherwise stated. Applicable taxes are calculated at checkout.

6. Shipping

Shipping estimates are provided in our Shipping Policy. Delivery dates are estimates and may be affected by circumstances outside our control.

Customers are responsible for providing accurate and complete delivery information.

Our Shipping Policy is incorporated into these Terms.

7. Returns and Refunds

Eligible purchases may be returned according to our Return and Refund Policy. That policy is incorporated into these Terms.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer protection laws.

8. Promotions and Discounts

Promotions, discount codes, and special offers may be subject to additional conditions and may be changed or discontinued at any time.

Unless stated otherwise, promotions cannot be combined or applied retroactively.

9. Intellectual Property

The website and its content, including branding, text, graphics, logos, photographs, videos, product descriptions, and design elements, are owned by or licensed to Formwell and are protected by applicable intellectual property laws.

You may use the website only for personal, noncommercial shopping purposes. You may not reproduce, distribute, modify, sell, or exploit website content without written permission.

10. Reviews and Submissions

If you submit a review, photo, video, comment, suggestion, or other content, you confirm that you have the right to submit it and that it is accurate, lawful, and does not violate another person’s rights.

You grant Formwell a nonexclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display submitted content for operating and promoting the business, subject to applicable law and our Privacy Policy.

11. Prohibited Conduct

You may not:

• Use the website for unlawful or fraudulent activity

• Introduce malicious code or attempt unauthorized access

• Scrape, copy, or interfere with the website

• Impersonate another person

• Submit false payment, shipping, or account information

• Violate intellectual property, privacy, or other legal rights

We may restrict access or cancel orders associated with prohibited conduct.

12. Third-Party Services and Links

Our store may contain links to or use services provided by third parties, including Shopify, payment processors, shipping carriers, and advertising or analytics providers.

We are not responsible for third-party websites, services, content, availability, or privacy practices. Your use of third-party services may be governed by their own terms and policies.

13. Disclaimer of Warranties

Except for warranties expressly stated by Formwell and warranties that cannot legally be excluded, the website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or secure.

14. Limitation of Liability

To the fullest extent permitted by law, Formwell will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or products.

Where liability cannot be excluded, our total liability will not exceed the amount you paid for the product or service giving rise to the claim.

These limitations do not apply where prohibited by law.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold Formwell harmless from claims, losses, or expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

16. Governing Law

These Terms are governed by the laws of the State of California and applicable federal law, without limiting any mandatory consumer rights that apply where you live.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

18. Changes to These Terms

We may update these Terms when our services, practices, or legal obligations change. Updated Terms will be posted on this page with a revised date.

Changes apply prospectively unless applicable law requires otherwise.

19. Contact

Questions about these Terms may be sent to:

Formwell
Email: formwell.support@gmail.com
Mailing address: [BUSINESS MAILING ADDRESS]